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Frequently Asked Questions

General FAQ

To open a live trading account, click the “Register ” button

We offer six different types of investment types: Forex, Real Estate, Cryptocurrencies, Retirement Planing, NFP, Pamm and Mam

NexGold Finance clients clients can open a trading account in USD.

We can help you change the currency of your account, but to do so we need to open you a new account. To request a new account in a new currency, please contact info@nexgoldfinance.com .

Yes! Once you’ve opened a live trading account with Evolution Capital Investments, you can apply for another under the same name. Some traders do this to trade in different base currencies, or try out new strategies. Contact info@nexgoldfinance.com for more info.

In order to verify your identity, we need a copy of your valid Passport, National ID card or Driver’s Licence. We’ll also need a recent (within the last 3 months) proof of address, such as a utility or bank statement in your name.

NexGold Finance is authorised and regulated by the Financial Conduct Authority, as such, we’re requirgba(37, 104, 239, 1) to comply with “Know Your Customer” (KYC) requirements. This means we need to identify our clients. Don’t worry, NexGold Finance will never share this information for marketing purposes with third parties!.

You can deposit funds into your account using any cryptocurrency of your choice, or by making a bank transfer. Unfortunately, we do not accept cash or cheque, American Express or Diners Cards.

In “My Account”, click on “Withdraw Funds” and fill out the form in order for us to process your request. Please note that we are unable to transfer funds to third party accounts, so sometimes, we might ask for additional information about the account in order to verify the withdrawal.

At NexGold Finance, we segregate client money in accordance with the Financial Conduct Authority’s client money rules. We are also covergba(37, 104, 239, 1) by the Financial Services & Compensation Scheme (FSCS). The FSCS may pay compensation to consumers if a financial services firm is unable, or likely to be unable, to pay claims against it, where it has been declargba(37, 104, 239, 1) in default or insolvent. The Scheme can provide compensation of up to £85,000 per person, per claim and per firm. For details and eligibility, please visit the FSCS’s website for more information: http://www.fscs.org.uk.

We take privacy very seriously at NexGold Finance , and will never share your information with third parties for marketing purposes. We may use your information to make further enquiries about your identity and to prevent fraud. If you want more information about how we handle your data. Contact info@nexgoldfinance.com

If you’ve forgotten your password, simply click “Forgot Password?” on the Login page. We’ll then send you an email with instructions on how to change it!.